Shipping policy

📦 Flat Rate Express Shipping
All orders are shipped via Australia Post Express.
Flat rate Express Shipping: $15.95 (regardless of order size or weight).

📦 Flat Rate Standard Shipping

• Orders under $350: $10.95
• Orders over $350: Free Standard Shipping

📍 Based in Geelong, Shipping Australia-Wide
We pack and dispatch all orders from our location in Geelong, Victoria, and ship Australia-wide.

⏳ Processing Time
We aim to process and dispatch all in-stock orders within 3 business days (excluding weekends and public holidays).

🚚 Delivery Time Frame
Orders are shipped via Australia Post Express. Please allow 2–5 business days, depending on your location.

📬 Pick-up Time Frame
Available Tuesday – Friday during opening hours.
You’ll receive an email once your order is ready for collection.

📌 Pre-Order Items
Pre-order items will be shipped or available for pick-up once they arrive from our wholesalers. Arrival times may vary based on supplier availability. If your order includes both in-stock and pre-order items, we will typically ship them together or make them available for pick-up once all items are available, unless requested otherwise.